Ordering & Privacy Information
Delivery Time - Please allow 10 business days PLUS shipping time for your design to arrive; however, orders often ship much sooner. If there will be a delay, you will be notified. For custom-made Secret Message orders, please allow 2-4 weeks.
Shipping - Regular shipping is via USPS First Class Mail with Delivery Confirmation Expedited shipping is available at an additional charge.
International shipping to Canada, Europe, Central & Central/South America, and Asia will be via DHL and there is an additional charge. The customer is responsible for all customs duties/taxes.
Exchanges, Returns and Refunds - If a piece does not meet your expectations or arrives damaged, please get in touch ASAP so we can rectify the situation.
Jewelry may be returned for exchange or store credit only. To receive a credit or exchange, pieces must be received at the Blue Blood Black Sheep studio within 10 days of from the date on the USPS delivery confirmation at your address. The customer pays the return shipping.
Returns should be sent insured with delivery confirmation. To make sure your return doesn't go astray in shipping, please do not put the word "jewelry" on the address label.
Privacy Notice – Mr. Gaines gets really pissed off with telephone solicitation, junk mail and spam email, we assume you do, too. Blue Blood Black Sheep will NEVER EVER EVER share or sell your contact info with third parties.
If you are on the email list and no longer wish to receive information, just drop a quick reply and ask to be removed.